Team Contact Management

The opportunity is obvious - bring together volunteers and professionals to manage patient and public feedback to help deliver a more effecient and effective NHS. But how to make it work with new teams and new roles?

The Evo4 Team Contact Manager is a platform that will deliver the visibility in one package that your Links needs to build a really effective team of people - who will be able to make the difference that is your primary objective.

Open up all your resources to the team:-

Using a Links server  platform you will be able to bring in team members to manage their own work as simply and more effectively than ever before. You will be able to give  multi-dimensional roles to your talented and professional volunteers - and provide those of your staff with more limited aspirations with easier and less demanding roles by having clear control and timely information to track audits and surveys effectively.

Engage with the community faster and more effectively:-

Your Links will be able to engage with the community faster, with more impact and greater credibility than ever before - through refined surveys and audits, thorough preparation in terms of background information, previous survey results and timely audits.

Build credibility with NHS teams through accuracy and detail:-

Your Links will be able to build up credibility with clinical professionals and NHS managers far more quickly than ever before. Keeping audits to a tight timescale and with short feedback times generates confidence that a real difference is possible. Accurate data and tighter scheduling of complaint clusters will show managers and clinicians which areas to prioritise resources for change. Clearer feedback from Public and Patient involvement will identify issues of perception and reality - which can then be addressed far more quickly and with the fewest resources.